Terms & Conditions

Terms & Conditions | Carter & Presley

Last updated: October 2025

Welcome to Carter & Presley!
These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products. By visiting or shopping with us, you agree to these terms.

If you have any questions, please contact us at hello@carterpresley.com before placing your order.

1. General Information

This website is operated by Carter & Presley, a brand of THE PRESS LLC located at 310 Harrison Ave, Panama City, FL 32401.
Throughout the site, the terms “we”, “us”, and “our” refer to Carter & Presley.

By using our website, you represent that you are at least 18 years old (or accessing with the permission of a parent or guardian).

2. Products & Availability

We do our best to display accurate product descriptions, images, and availability. However, colors and details may appear slightly different depending on your screen.
All products are subject to availability — if an item is sold out, we’ll notify you as soon as possible and provide an alternative or refund.

3. Pricing & Payment

All prices are listed in USD unless otherwise stated.
We reserve the right to update prices or promotions at any time without prior notice.

Payments are securely processed through Shopify’s payment partners (such as PayPal, Stripe, or credit card providers). We do not store or have access to your payment details.

4. Shipping

Orders are typically processed within 1–3 business days.
Shipping times vary by destination and will be displayed at checkout.
Once your order ships, you’ll receive a tracking number via email.

For more details, please see our Shipping & Returns Policy.

5. Returns & Exchanges

We want you to be happy with your purchase!
Items may be returned within 14 days of delivery if unused and in original packaging.
Personalized or custom-made toys cannot be returned unless defective.

Refunds are processed back to your original payment method within 3–5 business days after receiving your return.

6. Intellectual Property

All content on this website — including logos, text, images, graphics, and designs — is the property of Carter & Presley or its content suppliers.
You may not reproduce, distribute, or use our materials for commercial purposes without prior written consent.

7. Limitation of Liability

Carter & Presley is not responsible for any damages or losses resulting from the misuse of our products or website.
All toys should be used under adult supervision where appropriate, especially for younger children.

8. Privacy

Your privacy matters to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with the latest “Last updated” date. Continued use of our site indicates acceptance of any updates.

10. Contact Us

For any questions about these Terms & Conditions, please reach out:

📧 Email: hello@carterpresley.com
📞 Phone: (305) 555-0101
📍 Address: 310 Harrison Ave, Panama City, FL 32401

🧸 Thank you for shopping with Carter & Presley — bringing joy, one toy at a time.